Bomgar Rep Console

Bomgaristheworldwideleaderinsecure,appliance-basedremotesupportsolutions.WiththeBomgarRepresentativeConsole,ITsupporttechniciansareabletoremotelysupportdesktops,laptops,ormobiledevices,allowingthemto:
•Remotelyviewacustomer’soremployee’sscreenandcontroltheirmouseandkeyboard
•Chatwithend-usersandotherrepswithinthesession
•Initiatearemotesupportsessionfromadevicewithoutrequiringtheend-usertohavepre-installedsoftwareorbeonapre-defineduserlist
•Simultaneouslyworkonmultiplesessions,andinviteotherrepsintoasessiontocollaborateandfixproblems
•AccessandsupportunattendeddesktopsorlaptopsviaBomgar’sJumpTechnology
Note:ThisappworkswithanexistingBomgarRemoteSupportorBomgarConnectinstallation,version15.1orgreater,andsupportsiteswithtrustedCA-signedcertificates.
FormoreinformationonBomgar,pleaseseehttp://www.bomgar.com.