ThisappallowsseamlessconnectionwithLGmobiledevicestousetheprogramandservicesprovidedbyRsupport.
Rsupportprovidesremotesupportservicetoenterprisesbasedonpowerfulandsecuredmobilecloud,andwiththisApp,userscanenjoytheservicewithlatesttechnologyandsecurity.
ThisApphasbeendirectlytestedandcertifiedbyLGtobesafelyinstalledanditservesthefollowingpurposes.
•RemoteCall+mobilepack(http://www.rsupport.com/kr/products/remotecall/mobilepack)
-Screensharing:connectwithtechnicalsupportrepresentative,sharethemobilescreentoanalyzetheproblemandprovideaquickerandmoreprofessionalsolution.
-Remotecontrol:launchprogramsandallowtherepresentativetocontrolthemobiledevicetodirectlyanalyzeandsolvetheproblem.
-Everypossiblecommunicationmethodinremotesupport:usercanwriteordrawdirectlyonthephone,2-waytextchatandtalkwhileyouareonthecall.
Notes:ThisappcannotbeexecutedonitsownanditisexecutedonlyinthecertifieddeviceandbythemobileproductandserviceprovidedbyRsupport.
ThisappwillbeautomaticallyinstalledwhenusingRsupport’smobileproductandservice.
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