Mahavitaran

MahavitaranServicesnowatyourFingertips

TheOfficialAppforConsumerbyMahavitaran(M.S.E.D.C.L.).MahavitaranConsumerAppenablesconsumerstoavailMahavitaranservicesathis/herfingertips.Theappissimpleandeasytouse.Itprovidestransparencyindeliveringservicestoconsumers.


►Features:

*ViewandPaybill
*RegisterandTrackcomplaints
*ViewBillandPaymenthistory
*ManageMultipleElectricityConnections
*Contact24x7MSEDCLCallCenter
*ApplyforNewConnection
*KnowthestatusofNewConnectionApplicationandPayEstimateCharges
*SubmitMeterReadingtoavoidaveragebilling
*ProvideFeedbackaboutMahavitaranServices
*UpdateContactDetails(MobileNumber&E-mailID)ofconsumer
*FindMSEDCLofficesandcollectioncentersnearyou
*Estimateyourmonthlyelectricityconsumptionandbillamount
*GetInformationabouttheFeederfromwherethepowersupplyisprovidedtoyourconnection
*Applyforthechangeofname
*Submitanapplicationforaddition/reductioninload


►FunctionalitiesavailableinMobileApp:

1.Applyfornewconnection:ApplyforNewElectricityConnectioninjust4steps

2.TrackNewConnectionRequest:StatusofNewConnectionapplicationcanbetrackedusinguniqueApplicationIdandestimatechargescanbepaid

3.SubmitReading:Submitownmeterreadingalongwithmeterphototoavoidaveragebilling,afterreceiptofSMSfromMahavitaran.MahavitaranwillsendSMS,ifmeterreadingisnotmadeavailablebymeterreader

4.Feedback:SubmitratingsofMahavitaranservicesinthescaleof1to5,where5meansOutstandingand1meanspoorservice

5.View/PayBill:ViewandPayElectricityBillsusingdifferentpaymentoptionslike
a.Netbanking
b.DebitCard
c.CreditCard
d.CashCards
e.MobileWallets
f.Paytm

6.UpdateContactdetails:UpdateMobileNumber,E-MailID&AadharCardNo.ofconsumer

7.Register&TrackComplaint:Register&TrackPowerFailureandBillingComplaintsetc

8.History:ViewElectricityBillhistoryandPaymentshistory

9.Add&Removeconnection:Managemultipleelectricityconnectionsfromregisteredaccount.

10.CustomerCare:Call24*7MSEDCLCallCenter

11.NearestLocations:FindMSEDCLofficesandcollectioncentersnearyou

12.Estimateconsumptionandbillamount:EstimateconsumptioninKWHbyprovidingdetailsaboutusageofappliances.Also,knowtheapprox.monthlybillamountforthatestimate.

13.GetInformationabouttheFeeder:Feederisalinewhichtransferspowertotheconsumerthroughatransformer.Knowtechnicaldetailsaboutthisfeederandoutagesplannedinthefuture,ifany.

14.ReportPowerTheft:Informanysuspectedelectricitytheftactivityinyourarea

15.Applyforchangeofname:Submitapplicationforchangingtheregisterednameofelectricityconnection

16.Add/ReduceLoad:Submitapplicationforincreasing/decreasingtheloadofelectricityconnection


►OtherFeatures:
1.ConsumerRegistration:SignuptoMahavitaranConsumerportalthroughmobileapp

2.GuestLogin:ViewandPayElectricityBillswithoutsigningup

3.AppisavailableinEnglishaswellasMarathiLanguage

4.ForgotLoginName/Password:Recoverforgottenaccountdetails

►ForusingMahavitaranMobileApp,allyouneed:
•AsmartphonewithAndroidOperatingSystem(OS4.0orabove).
•InternetconnectivitylikeGPRS/EDGE/3G/Wi-Fi/4Getc.

[Note:Forqueriesrelatedtoyouronlinemobilepaymenttransactions,pleaseemailtohelpdesk_pg@mahadiscom.in]

Forfeedback&suggestionsaboutthisapp,kindlyemailusatmsedclapp@mahadiscom.in