RajasthanSamparkisanintegratedplatformforreadressalofgrievancesrelatedtodeliveryofGovernmentservices.
Keyfeaturesofthisapplication-
•Multiplechannelsofgrievanceregistration–TollFreeNumber,Portal,App,e-Mitracenters.
•Transparentdisposalofgrievancesinatimeboundmanner
•Provisionforcheckingreal-timeprogress
•Mechanismforfeedbackfromthecomplainantandforre-openingofgrievance
•Dial181(TollFreeNumber)toeasilyregistergrievances,checkthestatusoflodgedgrievancesandsubmitfeedback.
•Optiontoregisteryoufeedbackandratethequalityofthedisposalofyourgrievancebyconcurrentlyusingthe‘Dial181’service.