RajasthanSamparkisanintegratedplatformforreadressalofgrievancesrelatedtodeliveryofGovernmentservices.
Keyfeaturesofthisapplication-
•Multiplechannelsofgrievanceregistration–TollFreeNumber,Portal,App,e-Mitracenters.
•Transparentdisposalofgrievancesinatimeboundmanner
•Provisionforcheckingreal-timeprogress
•Mechanismforfeedbackfromthecomplainantandforre-openingofgrievance
•Dial181(TollFreeNumber)toeasilyregistergrievances,checkthestatusoflodgedgrievancesandsubmitfeedback.
•Optiontoregisteryoufeedbackandratethequalityofthedisposalofyourgrievancebyconcurrentlyusingthe‘Dial181’service.
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Rajasthan Sampark
4.2for Android
DoIT&C, GoR
