Patient Concierge

PatientConciergeApp


Everfoundyourhospitalbillconfusing?Abillingapphasneverbeenmoreinformativeoreasytouse.ThePatientConciergebringsyourhospitalbill*tolifewithafree,vividAugmentedRealityexperienceandexplanation.

“PatientConciergeisaterrificintroductiontoyourhospital’sbillinavisually
stunninginterfacethatprovidesabetterfinancialexperienceforallpatients.”

Ifyou’veeversaidtoyourself“Iwishmyhospitalbillwouldbeeasiertounderstand.”Orwondered“Whatisthisbillfor?Hastheinsuranceportionbeenpaid?HowdoIcontactsomeoneforfinancingoptions?ThenthePatientConciergeappcanhelp.

InstallthePatientConciergeapptomakethefinancialexperienceofyourhospitalbilleasierandmoreinformed!

Jointhemillionsofpatientswhohavediscoveredamorepatient-friendlyexperienceandunderstandingoftheirhospitalbillingexperience!

*PatientConciergeworkswithparticipatinghospitalbillsdisplayingthe"PatientConcierge"iconandQRCode.



MainFeatures:

-Anabundanceofhelpfulinformation,closed-captioningandmultiplelanguages
-Stunning3DPatientConciergeavatarmakesiteasytotouchdifferentportionsofthebillforaguided,customtourofyourbill
-Findexactlywhatyouneedtohelpyouunderstandyourbillandachieveabetterpatientfinancialexperience
-Quickaccesstoonlineinformationaboutyourbill,whenit’sconvenientforyou,dayornight

PatientConciergegivesyouadeeperunderstandingofyourhospitalbillwithinformativeexplanationsabouteveryportionofthebillusingyourfingertipstoguideyourtour.

-Locateyourhospital’scustomerserviceinformation

-Haveone-touchabilitytospeakbyphone,createanemailorconnectonlinedirectlytoyourhospital’spatientpaymentportaltopayyourbill

-Discoverthetermsofyourbillandhowtheremaybefinancialassistanceoptionstoassistyou

-Learnaboutyoursummaryofservicesdescribingthedate(s)andtype(s)ofservice(s),theamountcharged,theamountcoveredbyinsuranceandwhatportionoftheremainingbalanceyoumayowefortheservices

-Understandexactlywhenyourbillisdue,whatamountisowedandthedateofyourstatement
-Linktoyourhospital’spatienthealthrecordsmoreeasilywithone-touchaccesstoyourhospital’ssecureportal


HowtheAppWorks:

Togetstarted
-DownloadandInstallPatientConciergeonyourMobileDevice
-ensureyouhaveaWiFiorcellularconnectiontotheInternetonyourmobiledevice.
.

-TaponthePatientConciergeicontolaunchtheapp.Setandsavethedefaultlanguageyoudesire.Theapphomescreenwilldisplay.
-Layyourbillonaflatsurface.
-LocatetheQRcodeonyourbill,nexttothePatientConciergelogo.
-[select]the“Scan&ExplainMyBill”buttonandaligntheQRCodewithinthefourcornersshownintheviewfinder.
-Next,positionyourphonetoalignyourentirebillwithinthefourcornersoftheviewfinderonyourscreen.Besureyourvolumeisupandtheringorsilentswitchisoff.
-TheaugmentedrealityexperiencewillbeginwhenPatientConciergerecognizesyourbill.


NOTE:WhilePatientConciergeisadaptedfortabletsandiPads,PatientConciergeisoptimizedforthebestexperienceusingamobilephone.