TheKenyaPowerAppallowsyoutoaccessawidearrayofservicesincludingbillenquiries,prepaidmeterenquiries,powerqualityreportsandinteractionwiththecustomercareteam.
KeyFeaturesinclude:
Postpaidservices
•Billbalancerequest
•E-billregistration
•Submissionofmeterreadings
•Billingcomplaints&suggestions
Prepaidservices
•Prepaidtokenpurchase
•Lasttokeninquiry
•Prepaidmetercomplaints&suggestions
Powerqualityreports
•Powerfailurereporting
•Outagemaps
•Scheduledpowerinterruptions
•Otherpowerqualitycomplaintsandsuggestions
KenyaPoweremployeeauthenticationwithJuaforsure