UMANG(UnifiedMobileApplicationforNew-ageGovernance)isenvisagedtomakee-governance'mobilefirst'.ItisdevelopedbyMinistryofElectronicsandInformationTechnology(MeitY)andNationale-GovernanceDivision(NeGD).
ItisanevolvingplatformdesignedforcitizensofIndiatoofferthemaccesstothepan-Indiae-GovservicesfromtheCentral,State,LocalBodies,andAgenciesofgovernmentonapp,web,SMS,andIVRchannels.
KeyFeatures:
-UnifiedPlatform:Itbringstogetherallgovernmentdepartmentsandtheirservicesonasingleplatformtoprovidebetterandeasierservicestocitizens.
-MobileFirstStrategy:Italignsallgovernmentserviceswiththemobilefirststrategytoleveragemobileadoptiontrends.
-IntegrationwithDigitalIndiaServices:ItprovidesseamlessintegrationwithotherDigitalIndiaServiceslikeAadhaar,DigiLocker,andPayGov.Anynewsuchservicewillautomaticallybeintegratedwiththeplatform.
-UniformExperience:Itisdesignedtoenablecitizenstodiscover,download,access,anduseallgovernmentserviceseasily.
-SecureandScalable:ItsupportsAadhaar-basedandotherauthenticationmechanismsforserviceaccess.Thesensitiveprofiledataissavedinanencryptedformatandnoonecanviewthisinformation.
KeyServices:
UMANGprovideseasyaccesstoaplethoraofIndiangovernmentservicesrangingfrom–Healthcare,Finance,Education,Housing,Energy,Agriculture,TransporttoevenUtilityandEmploymentandSkills.
KeyBenefitsforCitizens:
-Single-PointUbiquitousAccess:Allgovernmentservicesareavailableforcitizensonaunifiedplatformforeasyaccessthroughmultipleonlineandofflinechannels(SMS,email,app,andweb).
-MoreforLess:Onlyasinglemobileappneedstobeinstalledinsteadofeachappofeachdepartment.
-Convenience:Citizensdonotevenneedtoinstallorupdatetheappagaintoavailgovernmentservicesifmoreservicesareaddedtotheplatform.
-SavingofTimeandMoney:Citizenscananytimeandanywhereavailtheseservicesthroughtheirmobilephones,desktops,andlaptopswithoutanyneedforvisitingthedepartmentofficeandstandinginqueues.
-UniformExperience:Allthegovernmentservicesincludingpayment-basedtransactionsprovidesecureanduniformexperience.