WhatsAppBusinessfromFacebookWhatsAppBusinessenablesyoutohaveabusinesspresenceonWhatsApp,communicatemoreefficientlywithyourcustomers,andhelpyougrowyourbusiness.Ifyouhaveseparatebusinessandpersonalphonenumbers,youcanhavebothWhatsAppBusinessandWhatsAppMessengerinstalledonthesamephone,andregisterthemwithdifferentnumbers.InadditiontothefeaturesavailableinWhatsAppMessenger,WhatsAppBusinessincludes:•BUSINESSPROFILE:Createaprofileforyourbusinesstohelpyourcustomersfindvaluableinformation—likeyourwebsite,location,orcontactinformation.•BUSINESSMESSAGINGTOOLS:BemoreresponsivetoyourcustomersbyusingAwaymessagestoindicatewhenyou'reawayorGreetingmessagetosendyourcustomersanintroductorymessagewhentheyfirstmessageyou.•LANDLINE/FIXEDNUMBERSUPPORT:YoucanuseWhatsAppBusinesswithalandline(orfixed)phonenumberandyourcustomerscanmessageyouonthatnumber.Duringverification,selectthe“Callme”optiontoreceivethecodeoveraphonecall.•RUNBOTHWHATSAPPMESSENGERANDWHATSAPPBUSINESS:YoucanusebothWhatsAppBusinessandWhatsAppMessengeronthesamephone,buteachappmusthaveitsownuniquephonenumber.•WHATSAPPWEB:Youcanmoreefficientlyrespondtoyourcustomersrightfromyourcomputer'sbrowser.WhatsAppBusinessisbuiltontopofWhatsAppMessengerandincludesallthefeaturesthatyourelyon,suchastheabilitytosendmultimedia,freecalls*,freeinternationalmessaging*,groupchat,offlinemessages,andmuchmore.*Datachargesmayapply.Contactyourproviderfordetails.Note:onceyourestorechatbackupfromWhatsAppMessengertoWhatsAppBusiness,youwillnolongerbeabletorestoreitbacktoWhatsAppMessenger.Ifyouwouldliketogoback,werecommendthatyoucopytheWhatsAppMessengerbackuponyourphonetoyourcomputerbeforeyoustartusingWhatsAppBusiness.---------------------------------------------------------We'realwaysexcitedtohearfromyou!Ifyouhaveanyfeedback,questions,orconcerns,pleaseemailusat:smb@support.whatsapp.comorfollowusontwitter:http://twitter.com/WhatsApp@WhatsApp---------------------------------------------------------