AccordingtotheintroductionofTeamViewer,TeamViewerQuickSupportisaProductivityappontheAndroidplatform.Thereiscurrentlya15.4.61versionreleasedonMar20,2020,youcanseethedetailsbelow.
GetsupportforyourmobiledevicefromanyWindowsorMaccomputer!Youcannowreceivetechnicalremotesupportforyourmobiledevices.Technicianshavetheabilitytochat,transferfilesbackandforth,viewdeviceinformation,stopprocesses,pushandpullWi-Fisettings,andmuchmore.
Itisevenpossibleforyourdevice(Samsung,Sony*,Asus,Lenovo,HTC,LG,ZTE,Huawei,AlcatelOneTouch/TCLandmore)toberemotelycontrolled,allowingthetechniciantoaccessyourdeviceasifitwereintheirownhands.
Features:
•Chat
•Viewdeviceinformation
•RemoteControl
•Filetransfer
•Applist(Uninstallapps)
•Processlist(Stopprocesses)
•PushandpullWi-Fisettings
•Viewsystemdiagnosticinformation
•Real-timescreenshotofthedevice
•Storeconfidentialinformationintothedeviceclipboard
•Securedconnectionwith256BitAESSessionEncoding
Ithasneverbeeneasiertotroubleshootdevices!
QuickGuide:
1.Downloadandlaunchtheapp.
2.Theotherside,(e.g.thesupporttechnician),needstoinstallandstarttheTeamViewerfullversiononhis/hercomputer(downloadatwww.teamviewer.com).
3.PassyourIDontoyourtrustedtechnician,whoisusingtheTeamViewerfullversion.
*SonydevicesrequiretheDeviceAdministratorpermission.