ShopifyPingletsyouusethepoweroflivechattogrowyourShopifybusiness.Talktovisitorsandsendmessagesastheybrowseproductsonyourstoreandconsidermakingapurchase.Answerproductquestions,providerecommendations,andofferdiscountstoimproveyourchancesofmakingasale.
Buildcustomerrelationshipsandmanageconversationsfrommultipleonlinemessagingserviceswithasingleapp–forfree.
ABETTERBUYINGEXPERIENCE
Customerswhochatwithabrandarenearlythreetimesmorelikelytocompleteapurchaseandhalfaslikelytoreturntheirorder.Pingcanhelpyouturnmorevisitorsintocustomersthroughchat.
UsePingto:
Savetimebymanagingcustomerconversationsfrommultiplemessagingserviceswithinasingleinbox
NevermissacustomermessagewithpushnotificationsonyourAndroiddevice
Supportyourcustomerseffortlesslyandturnconversationsintosales
Pingsupportsmanagingcustomerconversationsfrompopularchatservices:
SHOPIFYCHAT
ShopifyChatisafreeinstantmessagingtoolbuiltbyShopifythatletsvisitorschatlivewithyouwhilethey’rebrowsingyouronlinestore.
APPLEBUSINESSCHAT
LetcustomerscontactyouwiththeMessagesappontheiriPhone,iPad,orMac.Followupwithcustomersevenaftertheyleaveyourstore.
FACEBOOKMESSENGER
ChatwithFacebookuserswhomessageyouthroughFacebookMessenger.
ShopifyPingisdesignedexclusivelyforusewithyourShopifystore.
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FEEDBACK&SUPPORT
VisittheShopifyHelpCenter