TheSwachhata-MoHUAistheofficialappofMinistryofHousingandUrbanAffairs(MoHUA),GOI.
Theappenablesacitizentopostacivic-relatedissue(eg;agarbagedump)whichisthenforwardedtothecitycorporationconcernedandthereafterassignedtothesanitaryinspectoroftheparticularward.
TheapphasbeenbuiltbyIChangeMyCity–adivisionofJanaagraha,aBengalurubasednon-profitworkingtoimprovethequalityoflifeinIndia’scitiesandtowns.
Howdoesitwork?
TakeapictureoftheCivic-relatedissueusingyoursmartphone,andpostitinoneofthefollowingcategories.
・Garbagedump
・Garbagevehiclenotarrived
・Dustbinsnotcleaned
・Sweepingnotdone
・Deadanimals
・Publictoilet(s)cleaning
・Publictoilet(s)blockage
・Nowatersupplyinpublictoilet(s)
・Noelectricityinpublictoilet(s)
Theappwillcapturethelocationwhilethepictureisbeingtaken.Justtypeinthelandmarkofthecomplaintlocation.Thecomplaintwillthenbeassignedtotheconcernedsanitaryinspector/engineer.
Youcanalsovoteuponanyothercomplaintrelevanttoyou.Youwillgetregularupdatesonstatusofthecomplaintintheformofapushnotificationwiththe‘Resolved’imageuploadedbytheassignedsanitaryinspector/engineer.
Youcanalsoreopenthecomplaintifyouarenotsatisfiedwiththeresolutionofthecomplaint.
NewFeature:
1.Don’tlikewhatyouposted?Noproblem!Ournewfeaturenowallowsyoutoeditordeleteyourcomplaint.Youcanalsopostcomplaintsbyuploadingphotofromyourphone’sPhotoGalleryandthenaddthelocationofthecomplaintinourSwachhataApp!!
2.EngineercanLogintoSwachhata-MoHUAappfeature.
Foranyqueriesregardingfunctioningofappandsystematicprocedureofapppleasecontactuseitherthroughe-mailtoteam@ichangemycity.comorcall1969helpline.We'rehappytoservebettertoempoweryouractivecitizenship.