PakistanCitizenPortalisanintegratedcitizensgrievanceredressalsystemconnectingallgovernmentorganizationsbothatfederalandprovinciallevels.ThesystemwillserveascarrierofcomplaintstotheirrespectiveofficesacrossalloverPakistan.Eventually,thecitizenfeedbackwillbelinkedtoanofficer’sperformanceandpromotion.TheAppwillserveascomplementarychannelbetweencitizenandgovernment.