TheGoogleSupportServices(GSS)appallowsyoutoshareyourAndroiddevicescreenwithaGooglecustomersupportagentforapersonalizedsupportexperience.WithGSSonyourdevice,theagentcaninviteyoutoshareyourscreen,andguideyouwithon-screenannotationsmakingitfasterandeasiertoresolveyourissue.Whilesharingyourscreen,theagentwillnotbeabletocontrolyourdevice,butwillbeableseeyourscreentohelpexplaintheirinstructions.Youcancompletelystoporpausesharingyourscreenatanytime.
Thisappcomespre-installedonPixeldevices,andNexusdeviceswithAndroid7.1.1orhigher;itcanbeinstalledonmostdeviceswithAndroid5.0orhigher.ThisappcannotbestartedbyitselfandisusedonlywhenaGooglecustomersupportagentsendsaninvitetotheusertosharetheirscreen.