TechCoachcanturnamajormobilefreak-outintoanexperiencethatmakesyoufeelallwarmandfuzzy.It’sthesmarter,fasterwaytosupportyourdevice.
WithTechCoachyoudon’thavetowaittogetthehelpyouneed.Throughtheapp,youhavealive,US-basedexpertoncallwithasingletap.
Instantaccess:Connectliveorviatextchatinseconds
Onecalltosolveitall:Getyourproblemssolvedwithonecall,99%ofthetime.
Smartersupport:Getthemostoutofyourdevicewithproactivetipsfordevicesetup,OSupgrades,andotherrelevanttechtopics
Expandyourtech:Supportforyourdeviceandvirtuallyanythingconnectedtoit
Who’seligible?
TheTechCoachappisavailableforcustomerswithAndroidversion4.4andup
ThisappusestheDeviceAdministratorpermission.Inordertoprovideremotesupportandscreensharingcapabilities,somedevicesrequire
deviceadministrationaccess.Thisaccesswillonlyoccurwithyourpermission,andwill
bedisabledwhentheremotesessionends.
Appusageanalyticsanddevicedataaresenttoourserversforanalysisinordertoprovidethebestservicewecan.YourdevicecharacteristicsdataanddeviceIDmightbealsosenttothirdpartiesincaseofanappcrash,personalinformationwillnotbeshared.FullinformationisavailableforyouinthePrivacyPolicythatyoucanreviewbeforedownloadingtheapp.