AlittleabouttheappMitraUseMitraapptomanageallyourAirtelretaileraccount&servicesatOneplace.Mitraprovidesasimple,intuitiveuserinterfacemakesiteasyfortheretailerstouse.Also,therearenousagechargesonthisapp.
MitraOfferings:
1.Livebalanceandanotificationwhenthebalancefallsbelowtheminimumamount
2.Viewtariffplansoffulltalktime,topups,dailypacks,SMS,internetpacksandroamingpacksofnotjust1statebutallstatesinIndia
3.Liveupdatesoflast20transactionsonLAPU(retailertocustomer)
4.Searchfunctionalityforsearchingupto72hoursofLAPUtransactions
5.Raisewrongrechargereversalrequestandgetitreversedwithin15minsofrequest
6.LAPUpurchasedfromFSEupto72hours
7.KeeptrackofallthecommissionsreceivedfromLAPUatrealtimeandthemonthlybackendcommissions
8.Findstatusofacustomeractivationinitiatedbytheretailer
9.ResetLAPUMPINthroughtheapp
10.Sendqueries/complaintsonFSEservicelevelsatthetouchofabutton