Skiplinoprovidesthebestsolutionforincreasingthefront-lineefficiencyandthemanagementstrategy.AfterusingSkiplinoyourcustomerswillnolongerbeunsatisfiedofwaitinginqueue,becausetheywillalreadyknowhowmanywereinfrontoftheminthequeueinthefirstplace.Havingsuchsystemwillthenincreasethecustomersatisfactionandeventuallythebusinessprofitability.Theconceptvirtuallyeliminatestheneedtowaitinlonglines,curbsfrustrationforcustomersandenhancestheoverallcustomerservice.
WithSkiplinoprovideryoucannowmakesurethatyouwillnotworryaboutthetraditionalwayofqueuing.Ifyourcustomerdonotownasmartphone,ortheyjustdonotwanttogetinqueueremotelytheycanstilluseSkiplinoprovider.Thisapplicationcanbeinstalledonyourdevicesandmadeavailableforyourcustomerstouse.
Youwillnothavetoworryaboutthehighvolumeoftrafficinyourbranch.becauseyourclientswillunderstandthatthequeueswerefullinthefirstplace.
WhySkiplinoisgoodforyourbusiness?
-Knowyourcustomerwaitingtime:
Theabilitytolookatthedurationyourcustomerwaswaitingforisaproactiveapproachtoshowempathy.Youwillnotjustwelcomethemwithawarmgreetingbutyouwillmakethemfeelappreciatedandacknowledgedbyunderstandinghowlongtheyhavebeenwaitinginthequeue.
-Knowyourcustomerneeds:
Youcansavealotofyourtimebyknowingwhatyourcustomerwantsbeforecoming.Itwillmakeyourinteractioninharmonyandwillmakeyourcustomermorelikelytocomeagainafterhavingsuchanoutstandingexperience.
-Accessremotely:
Youwillnevermissanythinganymore;whetheryouarebusyathomeorabroadinavacation,everythingyouwanttoknowisatyourfingertips.Youwillbeabletoaccessananalyticalsystemthroughthecloudwhereyoucanmonitorthequeuedvisitors’numberperbranchandallotherinformationyouneed.
-Viewallyourbranchesandmanageyourvisitorsstream
WithSkiplinoyoucanmonitoralltheactivitiesacrossallyourbranchesregardlessoftheirgeographicdistances.Youwillbeabletoknowstatisticsonwhichbranchhadmorevisitors,whichhandledmorecustomers,andwhattheirfeedbackswere.Skiplinowillmakedecisionsforyourbusinessmuchmorepracticalandrelevant.Withthisapplicationyouwillbeabletodistributeyourstaffintherightbrancheswhichwillincreasetheproductivityandmakeyourstaff'ssatisfactionincreasesignificantlyhigher.
-Instantfeedback:
Beingabletomonitorthefeedbackonthespotmeansyoucanrespondtoyourcustomers’actionsdirectly.ThereisnoneedtowaitforyourcustomertopostsomethingbadaboutyourcompanyonSocialMediaortelltheirfriends.WithSkiplinoyouwillbeabletoseewhothesatisfiedandunsatisfiedcustomersareandyoucantakeactiontomakesuretheyareallhappy.
-SocialResponsibility:
Large,mediumorsmallbusinessesallhavetobesociallyresponsible.OnceyouinstallSkiplinoyouwilldramaticallyreducetheamountofpaperusedfromthetraditionalqueuingsystem.Youwillindirectlyparticipateinreducingthenumberoftreesbeingusedandleadtomaketheworldabetterplaceforthefuture.